Reviews Reveal Their Mighty Muscles
Reviews Reveal Their Mighty Muscles
Date: September 3, 2014
Category: Reputation Management
A little over two months ago I posted information about surveys from BrightLocal and Search Engine Land showing the trends in the use of online reviews by the public. Just over 60% of those surveyed in 2011 said that they used online reviews to determine whether or not a local business was a good business. Read More
Google My Business for Group Dental Practices: I’d Rather Have a Root Canal
Google My Business for Group Dental Practices: I’d Rather Have a Root Canal
Date: July 25, 2014
Category: Local Search
Creating a Google My Business account for group dental practices is an important step in getting a practice noticed in local search results. For comparison, creating this account for one dentist is fairly straightforward. You create one Google My Business account for the practice, claim the listing for that account, and delete duplicate listings. Read More
The value of Demandforce reviews
The value of Demandforce reviews
Date: July 3, 2014
Category: Reputation Management
We have a number of clients who use Demandforce services, and I believe those services are valuable. Automated appointment management and patient contact services free up the time of office staff and promote patient loyalty. My own dentist uses Demandforce services, and my experience with those services is highly positive. But if you are using Read More
Infographic – Online Patient Reviews Don’ts
Infographic – Online Patient Reviews Don’ts
Date: July 1, 2014
Category: Reputation Management
Studying patients’ behavior is what Infinity Dental Web does frequently. We then apply our knowledge to ensure that our clients’ dental websites convert well. We recently surveyed a sampling of patients to learn how important online reviews really were to them when selecting a dentist. What we found is that 40 to 50% of the Read More
A “Review” of Reviews
A “Review” of Reviews
Date: April 21, 2014
Category: Company News
We decided to conduct a little research about reviews and the results are in. About half of prospective patients indicate that they check on-line reviews prior to scheduling a dental appointment. And we aren’t the only ones doing research about consumer reviews. It used to be that professional critics would give a thumbs up or Read More
I’m a Google City Expert…Now What?
I’m a Google City Expert…Now What?
Date: December 2, 2013
Category: Local Search
In my blog written on November 5th, Google Launches City Expert Program, I wrote about Google’s leap into encouraging Google+ users to review local businesses. The program launched here in Phoenix on November 14th and I was selected to become a member of the new community of “local experts”. Not really knowing what to Read More
Google Launches City Expert Program
Google Launches City Expert Program
Date: November 5, 2013
Category: Local Search
Google recently launched a new program called Google City Experts in an effort to encourage reviews for local businesses. As we have known for quite some time, reviews are an important part of any business. As consumers, reviews give us an insight that we consider to be fairly true and unbiased and these opinions are Read More