Infinity Insights Infinity Dental Web
  • Infinity Dental Web
  • About Us
  • Portfolio & Case Studies
  • Websites
  • Ask for a Quote
  • Blog

Reputation Management

Review Bug Causes Google Reviews to Disappear

Google Review Bug 2022
Review Bug Causes Google Reviews to Disappear

Review Bug Causes Google Reviews to Disappear

Date: November 17, 2022

Category: Reputation Management

Author: Kaycie Smith

In the past few weeks there have been reports of businesses losing all reviews from Google business profiles. This is a huge deal as any business owner can understand, and there are numerous complaints in the Google support forum: “Suddenly I woke up to see the details about my profile were changes and all the  Read More

Tags: GMB listing, GMB updates, google review bug, Google Reviews, local search, local seo, mike blumenthal, review bug 2022, reviews disappearing

Google Reviews Suspended Due to COVID-19

Google logo
Google logo

Google Reviews Suspended Due to COVID-19

Date: March 23, 2020

Category: Reputation Management

Author: Kaycie Smith

Google announced on Friday, March 20th that there would be limited functionality inside the Google My Business (GMB) dashboard, due to COVID-19. For dental practices, the important new restrictions are that the ability of patients to post new reviews and the ability to respond to reviews will not be available. Users will be able to write  Read More

Tags: COVID-19, Facebook, GMB dashboard, Google Ads, Google My Business, Google Reviews, local search, pay-per-click advertising, question and answer, Yelp

Customer Feedback and Review System Platforms

Review Platforms
Review Platforms

Customer Feedback and Review System Platforms

Date: May 5, 2018

Category: Reputation Management

Author: Kaycie Smith

As a follow up to my article written about the new Google review guidelines, I wanted to speak a bit about the use of review-generating programs. Popular review software programs include: BirdEye, Lighthouse 360, GetFiveStars, Smile Reminder, and Podium. While no mention was made in Google’s new guidelines about these programs, they have raised many questions about  Read More

Tags: automated reviews tool, BirdEye, google review guidelines, Google Reviews, Google+, Lighthouse 360, negative reviews, positive reviews, review solicitation, reviews, solicited reviews, spam reviews, Yelp

Significance of the Updated Google Reviews Guidelines

Online reviews being represented as a game of chess
Online reviews being represented as a game of chess

Significance of the Updated Google Reviews Guidelines

Date: March 22, 2018

Category: Reputation Management

Author: Kaycie Smith

2017 was a tough year for Google and its review policies.   We saw an increase in spam reviews where fake negative reviews were being placed on businesses as well as crazy stories of how certain businesses were soliciting reviews in mass quantities.  Yelp has set a pretty decent bar for trustworthiness of reviews.  As complaints  Read More

Tags: fake reviews, filtered reviews, Google My Business, google review guidelines, Google Reviews, Google+, negative reviews, online reputation management, online reviews, positive reviews, reputation management, review algorithm, review filter, review guidelines, review solicitation, reviews, SEO, spam reviews, Yelp, Yelp Reviews

Google’s Advice For Improving Your Local Search Rankings

Google’s Advice For Improving Your Local Search Rankings

Date: July 6, 2016

Category: Local Search

Author: Jaren Martineau

We’ve blogged previously about the increasing importance of local search. A dental practice is a local business. Patients do not buy dental services online and have them shipped to their homes. Rather, they must physically go to the location of the dental office in order to receive their services. In other words, patients are looking  Read More

Tags: Dental SEO, dentists, Google Business Listings, Google places, Google Reviews, local search, online reviews, SEO

How many prospective dental patients read reviews?

Importance of online reviews to dentists
Importance of online reviews to dentists

How many prospective dental patients read reviews?

Date: November 11, 2015

Category: Reputation Management

Author: David Hall

I wanted to give an update on continuing online marketing research here at Infinity Dental Web. Back on September 3, 2014, I wrote a post reporting on the use of reviews by prospective dental patients who are searching for a dentist on the Internet. At that time I reported that we were showing that 41%  Read More

Tags: Google Reviews, local pack, online reviews

What Dentists should know about local search

Google local search anatomy
Google local search anatomy

What Dentists should know about local search

Date: June 29, 2015

Category: Local Search

Author: Jaren Martineau

Google is continually trying to improve its search engine and is routinely tinkering with better ways to deliver the results that people are looking for. With the rise in the number of searches that are being made from mobile devices and Google’s increased ability to detect searchers’ locations, local search is gaining importance. It is important  Read More

Tags: click through ratio, Google Reviews, Google+, local pack, local search, local search ecosystem, NAP, Nap consistency, online reviews, Search engine marketing, SEO, Yelp

Six Tips for Reputation Management

Six Tips for Reputation Management

Six Tips for Reputation Management

Date: June 11, 2015

Category: Reputation Management

Author: David Hall

The importance of online reviews of your dental practice continues to grow. Our research shows that a slowly growing percentage of prospective patients are checking reviews before they make an appointment. Right now that percentage is at slightly more than 50%. So how do you manage these reviews to help attract new patients? Tip Number  Read More

Tags: automated reviews tool, Google Reviews, handling online reviews, link to your reviews, negative reviews, online reviews, respond to negative reviews, Yelp check-in, Yelp Reviews, Yelp reviews guidelines

Two different ways to manage your online reputation

Importance of dentist reviews
Two different ways to manage your online reputation

Two different ways to manage your online reputation

Date: June 4, 2015

Category: Reputation Management

Author: David Hall

Here at Infinity Dental Web, we’re making a couple of changes to our Reputation Management offerings. We’re about to introduce the Infinity Dental Web Reviews Management Tool. It sends an email to your patient who just had a visit, asking for feedback on their visit. If the feedback is positive, it automatically generates another email  Read More

Tags: automated reviews tool, Google Reviews, Infinity Dental Web Reviews Management Tool, Kudzu Reviews, local search, local search rankings, Maps SEO, Mary Bowling, Yelp, Yelp Reviews, Yelp reviews guidelines

Video: Importance of Online Reviews of Dentists

Video: Importance of Online Reviews of Dentists

Date: October 28, 2014

Category: Video

Author: Danielle Azar

In this video, you will learn how important reviews are to your practice. You will also learn things to do and things not to do while building your online reputation.   So what is the take-home lesson here? Pay attention to your reviews – your prospective patients are.

Tags: creative video, Google Reviews, how to, online reviews, SEO, Yelp Reviews, YouTube Channel, YouTube videos

  • 1
  • 2
  • Next Page »

Recent Posts

  • Review Bug Causes Google Reviews to Disappear
  • The Value of Social Media for a Dental Practice
  • ADA Compliance Standards – How to Avoid a Lawsuit
  • What More Can I Do? Social Media and Your Marketing Plan
  • CallRail vs. Kall8
  • Search Trends in 2020
  • Virtual Consult App
  • Search Engine Journal – Don’t You Know This?

Search

Categories

  • Client News (98)
  • Company News (104)
  • Designs (14)
  • Feature Client (4)
  • Local Search (34)
  • Marketing (59)
  • Meet the Team (14)
  • Mobile Websites (13)
  • Regulations (2)
  • Reputation Management (19)
  • SEO (85)
  • Social Media for Dentists (83)
  • Tech Trends (45)
  • Uncategorized (6)
  • Video (8)
  • Website Design (2)

Archives

  • November 2022 (1)
  • January 2022 (1)
  • April 2021 (1)
  • December 2020 (1)
  • November 2020 (1)
  • September 2020 (1)
  • August 2020 (2)
  • July 2020 (1)
  • June 2020 (1)
  • May 2020 (6)
  • April 2020 (5)
  • March 2020 (3)
  • December 2019 (2)
  • October 2019 (2)
  • September 2019 (1)
  • July 2019 (1)
  • June 2019 (1)
  • May 2019 (1)
  • April 2019 (2)
  • March 2019 (1)
  • January 2019 (1)
  • October 2018 (1)
  • September 2018 (3)
  • August 2018 (3)
  • July 2018 (1)
  • May 2018 (1)
  • April 2018 (2)
  • March 2018 (3)
  • February 2018 (1)
  • January 2018 (1)
  • August 2017 (1)
  • July 2017 (1)
  • June 2017 (2)
  • May 2017 (2)
  • April 2017 (1)
  • January 2017 (2)
  • December 2016 (3)
  • November 2016 (1)
  • October 2016 (1)
  • August 2016 (1)
  • July 2016 (4)
  • June 2016 (2)
  • May 2016 (3)
  • April 2016 (1)
  • March 2016 (4)
  • February 2016 (5)
  • January 2016 (4)
  • December 2015 (7)
  • November 2015 (7)
  • October 2015 (6)
  • September 2015 (5)
  • August 2015 (4)
  • July 2015 (4)
  • June 2015 (10)
  • May 2015 (2)
  • April 2015 (1)
  • March 2015 (1)
  • February 2015 (4)
  • January 2015 (1)
  • December 2014 (5)
  • November 2014 (2)
  • October 2014 (6)
  • September 2014 (7)
  • August 2014 (2)
  • July 2014 (8)
  • June 2014 (5)
  • May 2014 (7)
  • April 2014 (4)
  • March 2014 (3)
  • February 2014 (3)
  • January 2014 (7)
  • December 2013 (6)
  • November 2013 (6)
  • October 2013 (6)
  • September 2013 (4)
  • August 2013 (5)
  • July 2013 (5)
  • June 2013 (7)
  • May 2013 (6)
  • April 2013 (4)
  • March 2013 (6)
  • February 2013 (9)
  • January 2013 (7)
  • December 2012 (11)
  • November 2012 (8)
  • October 2012 (5)
  • September 2012 (5)
  • August 2012 (7)
  • July 2012 (4)
  • June 2012 (6)
  • May 2012 (3)
  • April 2012 (5)
  • March 2012 (4)
  • February 2012 (5)
  • January 2012 (5)
  • December 2011 (5)
  • November 2011 (4)
  • October 2011 (4)
  • September 2011 (1)
  • August 2011 (6)
  • July 2011 (5)
  • June 2011 (6)
  • May 2011 (8)
  • April 2011 (9)
  • March 2011 (7)
  • February 2011 (8)
  • January 2011 (8)
  • December 2010 (9)
  • November 2010 (9)
  • October 2010 (9)
  • September 2010 (7)
  • August 2010 (10)
  • July 2010 (8)
  • June 2010 (5)
  • May 2010 (1)
  • April 2010 (4)
  • March 2010 (2)
  • February 2010 (1)
  • November 2009 (2)
  • October 2009 (7)

Tags

advertising American Dental Association Content Management System Websites content marketing cosmetic dentist COVID-19 dental marketing Dental SEO dental social media Dental Website Design Dental Websites Dentist dentists Facebook Facebook marketing general dentist general dentistry Google+ Google Business Listings Google places Google Reviews Google Universal Search Great Dental Websites Infinity Dental Web Instagram Internet Internet Marketing LinkedIn local search marketing Mobile Websites online reviews Pinterest post SEO social Social Media Social Media for Dentists social network technology Twitter Web Yelp Yelp Reviews YouTube Channel
Infinity Dental Web Logo Icon

And now ...
let us grow your practice

BBB Accredited Business badge American Academy of Cosmetic Dentistry Corporate Member badge

© 2009-2023 Infinity Dental Web Inc. IDW logo All rights reserved | Privacy Policy

Email address