Virtual Consult App by Infinity Dental Web
Responding to input from our clients, Infinity Dental Web has developed a Virtual Consult App. Our clients found that while patients had some interest in virtual consults, it wasn’t enough to support the high monthly fees others were charging. So here’s what we did differently:
Our app is specifically geared for cosmetic dentistry consultations.
Our app does not route patients through a third party website but keeps them on your website. Patient inquiries will be stored on your website. We guarantee that the app is 100% HIPAA compliant.*
That structure enables us to trim the cost significantly. Other apps require a monthly fee of from $249 to $399. Ours can operate for a monthly fee of $27.
Our app is specifically designed for cosmetic dentistry consultations.
Our app does not route patients through a third party website but keeps them on your website. Patient inquiries will be stored on your website. We guarantee that the app is 100% HIPAA compliant.*
That structure enables us to trim the cost significantly. Other apps require a monthly fee of from $249 to $399. Ours can operate for a monthly fee of $27.
For ours, you do need a WordPress website. We can then install it on your website for a one-time fee of $550, followed by the $27 monthly maintenance fee
*Some companies try to sell you expensive storage arrangements claiming that they are needed for HIPAA compliance, but the HIPAA government website is clear that this isn't necessary. (See their page about rules for using emails in communicating with patients.) What they require is that you take reasonable precautions to make sure that the email is sent to the patient and you haven't made an error in the address. When the communication is initiated by the patient, this isn't an issue.
How it Works
A patient finds you online.
A pop-up box (we call it a widget) displays on your website. We recommend installing it on the home page and other pages that address cosmetic dentistry procedures.
When your prospective patient clicks the widget, a box will open that will ask the patient to give a little bit of information about themselves and any desires they have regarding their smile and any questions. They will then upload selfies, preferably one full-face and one close-up smile photo.
You’ll then get an email alerting you to the inquiry. You’ll respond by creating a simple video with your phone that will address their questions and provide some treatment recommendations. You’ll send the video back to the patient and invite them to schedule an in-person visit at the office for a comprehensive examination.
Why you want to do this
It breaks down the barriers
for a new patient.
It positions you on the leading
edge of technology.
You can do complimentary
consultations without taking
any chair time.
Try it out...
Check out the quick walk-through video below.
See the patient experience
Fill out the virtual consult form to see what the patient sees.
Enter your details and
upload a couple photos.